Gray Screen Teamviewer MacTeamViewer for Mac 15. Warning Signs Your Mac Has a Problem (And What to Do. So I re-analyzed the problem and just noticed that it was the screen saver that’s causing the problem. com on both the Mac and the other device, regardless of its operating system. TeamViewer for Mac 15. If a gray screen appears, you need to restart your computer. Teamviewer Mac Grey Screen Issues Instantly join a meeting hosted online via Teamviewer software Teamviewer Mac Grey Screen What's new in this version: TeamViewer QuickJoin 15. 15 (Catalina) is only compatible with TeamViewer versions 14. MacOS Big Sur: How do I give TeamViewer full access to my Mac?. This Tutorial walks you through the step to install TeamViewer on your macOS Big Sur and show you how to enable full disk Access. Plug in one peripheral after each restart to find the culprit. Follow the on-screen instructions to complete the installation process. How to Install TeamViewer on Mac with Full Permission 2021. Tap the 'Reinstall Mac OS X' button and you are done!. TeamViewer Blank Screen Fix | How to Jarlamin Tech 1. How to Get the Best Experience from TeamViewer. From TeamViewer tech support: Disable Hardware acceleration on the local computer (the one starting the connection). Teamviewer Into Mac Gray Screentreedetective">Teamviewer Into Mac Gray Screentreedetective. QS Teamviewer windows username and password field greyed out. The Enable Logging, Log Incoming Connections, and Log Outgoing Connections policies govern logging and are enabled by default. Category: FAQ - TeamViewer Author: Mike Lombardi. Turn off your Mac system. Teamviewer for Mac Review. Next select TeamViewer, and click Open to add it to the list. Setting up TeamViewer Windows (PC, MAC). Setting up TeamViewer Windows (PC, MAC). Click on the middle icon, which shows a screen with a Record button. TeamViewer is super easy and convenient to use. in this video step by step tutorial I'm showing you How to install TeamViewer on Mac with Full Permission to get Access 2021. TeamViewer 8 Manual – Remote Control">TeamViewer 8 Manual – Remote Control. To install TeamViewer Mac: Open your favorite web browser and go to https://www. Then select the “Remote Control” tab and enter the Partner ID of the device you would like to connect to. If your Mac starts up to a blank screen. The Mac is stuck on grey, white or black screen Support OS: macOS 10. Now Keep Pressing both at least 30 to 60 seconds. I have also made sure my Mac is up to date and so is TeamViewer. There are troubleshooting steps and solutions to try to get your Mac back up and running. Under System Preferences / Security & Privacy / Accessibility (Picture 1) and Screen Recording (Picture 2). The screen as below will be displayed Click Request Access under Screen Recording: On the Resultant screen: Click the lock icon (Enter your OS X password when prompted) Make sure Screen Recording is selected on the left (you may have to scroll down the list to see Screen Recording). To use remote desktop on your Mac, simply download TeamViewer from teamviewer. You can run this program on Mac OS X 10. Steps are as follows: Shut down your Mac by pressing the Power button for 3 to 5 seconds. I connect to the users computer using my corporate Teamviewer and the users running QS Teamviewer. On some instances when connecting via Windows Authentication I get the Windows username and Windows password field grey out. TeamViewer Blank Screen Fix | How to Jarlamin Tech 1. What are the benefits of using remote desktop for Mac?. Turn off your Mac system. dmg file and follow the steps to. Gray screen when using TeamViewer on Mac. The Enable Logging, Log Incoming Connections, and Log Outgoing Connections policies govern logging and are enabled by default. It had always been working fine but lately once established the connection it does not show the remote computer desktop (no icons, no menu, nor bars) but a gray screen. Screen recorder access, Keyboard and mouse access. Eye strain : r/macbookpro. Rebooting may fix some failures automatically. May 14, 2021 #1 Hi Everyone, I have a friend trying to connect to my Mac through team viewer. 1K 166K views 3 years ago Data loss because of Mac issues? Try Recoverit:. teamviewer is giving mainly a grey screen and not showing the remote computer's desktop remote-desktop Share Improve this question Follow asked Feb 8,. Press and hold the power button for about 10 seconds, until you see the startup options window, which includes a gear icon labeled Options. On the Resultant screen: Click the lock icon (Enter your OS X password when prompted) Make sure Screen Recording is selected on the left (you may have to scroll down the list to see Screen Recording) Select the TeamViewer option; After TeamViewer is selected above, the following is displayed. To fix gray screen problem on your Mac, try resetting your NVRAM and PRAM to their default settings. It had always been working fine but lately once established. Click Request Access under Screen Recording. (The yellow triangle indicates that full access has not been granted) The following window appears. 3) If TeamViewer is already shown in the panel, then put a check next to it to enable it. 04 * machine in order to use it remotely from my macbook pro. I just installed Teamviewer 14 today on my Windows 10 machine (have had it installed on other machines before, so not my first rodeo), so I'm at latest version of 14. Browse to the TeamViewer for Mac webpage and click the button to Download TeamViewer. How to Fix Grey Screen at Startup On Mac? Wondershare Recoverit Data Recovery 190K subscribers Subscribe 1. There are ways to get the Grey screen Startup blue by fixing the Mac gray screen by anyone of the following methods: Method 1. New launcher sits on grey screen and fails to load Resolved Export Details Type: Bug Resolution: Fixed Fix Version/s: 2. Click the downloaded TeamViewer. If you have a simple gray screen when you boot, here's what to do: Faulty peripherals are the primary cause of gray screen problems. I installed the remote control program on my MacBook Pro. 2 shows black screen on remote hosts. Choose Apple menu > System Settings, then click Privacy & Security in the sidebar. How to Enable Screen Sharing Permissions on a Mac. teamviewer is giving mainly a grey screen and not showing the remote computer's desktop remote-desktop Share Improve this question Follow asked Feb 8, 2022 at 22:16 barlop 416 1 6 17 Add a comment 1 Answer Sorted by: 1 When installing Teamviewer on the latest Mac OSX it mentions about certain permissions like "screen recorder" and "accessibility". Start your Mac then press and hold the Option + Command + P + R keys immediately. Desktop is all grey (can't see windows) when connecting to Mac OS X 10. I have followed this tutorial, And it works with the fce4 desktop. When they are connected remotely they cannot see anything but a blank grey screen on their side. It's easy to use and works on pretty much any device. Click Request Access for Screen Recording and Accessibility. dmg file and follow the steps to install the software. TeamViewer it will help you to remote your mac from your iPhone. Multiple windows Multiple windows is the same as above, except you select more windows to share. Method 3. Allow TeamViewer to access in the Accessibility section. " Just below the "Extras" menu there is a tiny multi-arrow icon. Oct 28, 2016 I tried re-installing the TeamViewer using the latest version but still the problem reoccurs. Select the Help Menu > Check System Access option. May 14, 2021 #1 Hi Everyone, I have a friend trying to connect to my Mac through team viewer. We are there for you in more than 30 languages, Monday through Friday, 8 am to 6 pm. Step 1: You click the exclamation button above TeamViewer > click Request Access in two permissions Screen Recording and Accessibility. To fix gray screen problem on your Mac, try resetting your NVRAM and PRAM to their default settings. Teamviewer screen appears blank from an Apple Mac. 1) Go to System Preferences, then Security & Privacy, then Privacy, then Screen Recording, Full Disk Access, and Accessibility. Browse to the TeamViewer for Mac webpage and click the button to Download TeamViewer. lots of them have 200-300 nits peak brightness, where as the macbook pros have 500 nits for regular content (much brighter with HDR on the new MBPs) Throw-into-river • 1 yr. How to use TeamViewer 2020 (Remote control for PC or Mac. Click "Later" Next, on the Review System Access. I installed TightVNC on a Ubuntu20. This Tutorial walks you through the step to install TeamViewer on your macOS Big Sur and show you how to enable full disk Access. Open the TeamViewer app Click Help > Check system access. I use TeamViewer to connect from a MacOS Monterey to a Windows 11. TeamViewer Blank Screen Fix | How to Jarlamin Tech 1. This Tutorial walks you through the step to install TeamViewer on your macOS Big Sur and show you how to enable full disk Access. I use TeamViewer to connect from a MacOS Monterey to a Windows 11. If Teamviewer is already running, exit Teamviewer and start it again so that the new security settings are used. Next, click on Install TeamViewer and confirm you trust the source by clicking Open:. After connecting via TeamViewer to another Mac, the. Teamviewer Mac Grey Screen Download What's new in this version: Uninstall TeamViewer Windows uninstall instructions If, at anytime, you decide you do not want any of the software or offers that you have downloaded during this process, you can easily uninstall them via Windows’ “Add/Remove Programs” using the following instructions. Once connected, find the TeamViewer toolbar at the top. Inside TeamViewer options, select the Remote control tab from the left-hand-side menu. Setting up TeamViewer Windows (PC, MAC). 1: Charge your MacBook At least 1 Hour. Depending on your Mac model, the screen may be gray, black, or very dark. Then, move over to the right pane and change the drop-down menu associated with Quality to Optimize Speed. teamviewer is giving mainly a grey screen and not showing the remote. macOS Agent Permissions for Remote Control – Kaseya">macOS Agent Permissions for Remote Control – Kaseya. You can find them in the TeamViewer Management Console: Home > Design & Deploy > Policies > Add policy. Screen recorder access, Keyboard and mouse access. The Report Connections to This Device policy setting dictates whether this client’s incoming connections should be reported to the. Once connected, find the TeamViewer toolbar at the top. app">Teamviewer Mac Grey Screen. Download TeamViewer What We Like Completely free to use. If Teamviewer is already running, exit Teamviewer and start it again so that the new security settings are used. Open Downloads to find TeamViewer. The problem is characterized by the display changing from the blue screen that occurs at power up to a. Journalist and columnist in the IT field. In Mac system preferences, security privacy, privacy tab, screen recording, TeamViewer. I use TeamViewer to connect from a MacOS Monterey to a Windows 11. To use remote desktop on your Mac, simply download TeamViewer from teamviewer. Mac to Windows gray screen — TeamViewer Support">Mac to Windows gray screen — TeamViewer Support. If you allow third-party apps or websites to record your screen, any information they collect is governed by their terms and privacy policies. It had always been working fine but lately once established the connection it does not show the remote computer desktop (no icons, no menu, nor bars) but a gray screen. Teamviewer Mac Grey Screen. Open TeamViewer on your Mac and go to TeamViewer > Preferences: In the pop-up window, go to Advanced and scroll down until you see the Uninstall button. In Mac system preferences, security privacy, privacy tab, screen recording, TeamViewer. Step 1: You click the exclamation button above TeamViewer > click Request Access in two permissions Screen Recording and Accessibility. Yes, the other user must be on a Mac. Similar apps such as Skype and Screenleap offer the same features, but without the remote access. It so happens that a Safe Boot can get rid of perpetual worrisome grayness, sometimes. Next, install TeamViewer on your Mac. Open TeamViewer. On the Resultant screen: Click the lock icon (Enter your OS X password when prompted) Make sure Screen Recording is selected on the left (you may have to scroll down the list to see Screen Recording) Select the TeamViewer option; After TeamViewer is selected above, the following is displayed. TeamViewer Blank Screen Fix | How to Jarlamin Tech 1. I use TeamViewer to connect from a MacOS Monterey to a Windows 11. My Contact's Computer Screen is Grey'd Out — …. Under the settings page choose Devices and select your camera, if it’s not selected. New launcher sits on grey screen and fails to load Resolved Export Details Type: Bug Resolution: Fixed Fix Version/s: 2. I can connect and see his top white bar with the black apple menu icon on the top left and the Finder or other conect menus but I never see the drop down and I just see grey desktop instead of his apps or launch bar or whatever should be there. Supports chat (text, video, and voice over IP). TeamViewer for Mac. The problem: When she tries to connect, a TightVNC window with grey background pops up on my machine, but I never get to see the remote desktop. However, it seems that I control the mouse on the remote side (she says it's moving). The Mac is stuck on grey, white or black screen Support OS: macOS 10. Two steps: Download TeamviewerQS for a Mac from this link and install it Make Teamviewer accessible in System Preferences > Security > Privacy, Unlock access then select Teamviewer. This error indicates a malfunction of. Fix: TeamViewer Stuck on Initializing Display Parameters">Fix: TeamViewer Stuck on Initializing Display Parameters. When they are connected remotely they cannot see anything but a blank grey screen on their side. I cannot enter any details in these two fields. If you were working as usual, and after connecting via TeamViewer on Mac, a gray screen without shortcuts appeared, this is an alarm signal. May 14, 2021 #1 Hi Everyone, I have a friend trying to connect to my Mac through team viewer. I tried to reverse-connect from another machine on my LAN and it works without a problem. Next, move down below and make sure that the box associated with Remove remote wallpaper is disabled. 1) Go to System Preferences, then Security & Privacy, then Privacy, then Screen Recording, Full Disk Access, and Accessibility. Two steps: Download TeamviewerQS for a Mac from this link and install it Make Teamviewer accessible in System Preferences > Security > Privacy, Unlock. Double-click the icon to begin the installation process. You might see the Apple logo, a spinning gear, a spinning globe, a circle with a slash, or nothing but a blank screen. " Just below the "Extras" menu there is a tiny multi-arrow icon you. TeamViewer Settings for macOS 10. There are two Mac options: the Apple Remote Desktop that comes at a cost, or the free screen sharing solution that requires forwarding ports and a VNC to be set up in order to. Eliminating Macbook pro grey screen issue can be possible by reinstalling the Mac OS X. Teamviewer Into Mac Gray Screentreedetective. TeamViewer Blank Screen Fix. How to install TeamViewer for Mac. Allow TeamViewer access on Mac for others to control Step 2: Click the padlock icon to unlock it > check TeamViewer to grant Accessibility permission. How to use Remote Desktop on Mac. com TeamViewer 8 Manual Remote Control Rev 8. Steps are as follows: Shut down your Mac by pressing the Power button for 3 to 5 seconds. Desktop is all grey (can't see windows. 12146 (New Windows App) Affects Version/s: 2. A pop-up window named 'Mac OS X Utilities' appears. It had always been working fine but lately once established the connection it does not show the remote computer desktop (no icons, no menu, nor bars) but a gray screen. 2) Only for Accessibility: Click the lock icon to make changes. Click the small + button as showing in the screen shot below. How to allow TeamViewer access on Mac 2023. Gray screen when using TeamViewer on Mac. Confirm your action: And the uninstallation begins: That’s it!. Depending on your Mac model, the screen may be gray, black, or very dark. The Privacy settings will open. How to Allow Access Permission on Mac for …. Grey Screen at Startup on Mac?. teamviewer is giving mainly a grey screen and not showing the remote computer's desktop remote-desktop Share Improve this question Follow asked Feb 8, 2022 at 22:16 barlop 416 1 6 17 Add a comment 1 Answer Sorted by: 1 When installing Teamviewer on the latest Mac OSX it mentions about certain permissions like "screen recorder" and "accessibility". 4 and newer or Windows 98 and up. From TeamViewer tech support: Disable Hardware acceleration on the local computer (the one starting the connection). txt log file locally on the client. Check if TeamViewer is in the panel, if yes, put a check next to it to enable it. Head to View > Scaling, and then select the bottom option, "Full screen. 3) If TeamViewer. Inside TeamViewer options, select the Remote control tab from the left-hand-side menu. You will be prompted the system Privacy page. 5K subscribers Subscribe 19K views 3 years ago Are you stuck with a blank screen whenever you try to. TeamViewer More Secure">How to Use Settings Policies to Make TeamViewer More Secure. com/guide/messages/screen-sharing-icht11883/mac has more info on sharing screens in Messages. You might see the Apple logo, a spinning gear, a spinning globe, a circle with a slash, or nothing but a blank screen. At any point while using your Mac, hold down Command and Shift, then tap the number 5. Two steps: Download TeamviewerQS for a Mac from this link and install it Make Teamviewer accessible in System Preferences > Security > Privacy, Unlock access then select Teamviewer. This worked, I no longer just get a black screen. Release the keys when your Mac starts up for the second time. Blocklist/Allowlist and Access Control The Blocklist and Allowlist define who can and can’t connect to a specific device. Double click on it to initiate the installation. What I'm wondering is two-fold. The problem is characterized by the display changing from the blue screen that occurs at power up to a gray screen, though you might not see the blue screen because it tends to go by very fast. Please go to Extras > Options > Advanced > Check "Disable hardware acceleration". Then select the “Remote Control” tab and enter the. The preview window will show what the viewers will see. Select Options, then click Continue. ) Click Screen Recording. Intel processor Press and hold the power button for about 10 seconds. Website creator and administrator. teamviewer is giving mainly a grey screen and not showing the. I use TeamViewer to help my Mom when she is struggling with her computer, however, lately when I log onto her computer (and she is at her computer) her screen is basically totally grey'd out. Thus, you should detach all wired accessories, then press and hold the power button to shut down your Mac. Now, let's fix the "Mac stuck on grey screen" issue right away. Is there a better alternative? No. Mac starts up to a blank screen. The problem: When she tries to connect, a TightVNC window with grey background pops up on my machine, but I never get to see the remote desktop. However I have a black screen whenever I try to use the gnome desktop with it: I tried to change the config follwing this issue, but nothing seems to work. How to allow remote control via TeamViewer (Mac only). Next, install TeamViewer on your Mac. Click Request Access under Screen Recording. 15 Catalina and earlier Mac operating systems Learn about how to recover lost data from unbootable Macs. To use remote desktop on your Mac, simply download TeamViewer from teamviewer. TeamViewer access on Mac 2023. If you were working as usual, and after connecting via TeamViewer on Mac, a gray screen without shortcuts appeared, this is an alarm signal. Your cursor turns into a camera icon. Open the TeamViewer. ago It was somewhere at or below 40% eggimage • 1 yr. Teamviewer Download Mac Teamviewer Into Mac Gray Screen Windows Jul 03, 2017 3 Free Ways to Remotely Connect to Your Mac’s Desktop Chris Hoffman @chrisbhoffman Updated July 3, 2017, 4:19pm EDT Apple sells Apple Remote Desktop on the Mac App Store for $80, but you don’t have to spend any money to remotely connect to your Mac. Open the TeamViewer app Click Help > Check system access. Click Request Access for Screen Recording and Accessibility. to remotely control a Mac with TeamViewer. TeamViewer GmbH • Kuhnbergstraße 16 D-73037 Göppingen www. How to activate TeamViewer Remote Screen Black feature via computers & Contact lists? Step 1: Open “TeamViewer” application in your computer and select “Computers & Contacts” in left pane. Launch Microsoft Teams, and click on your name Logo and choose Settings. There are two different permissions that must be set in order for Kaseya Live Connect and Remote Control to work on the latest version of macOS. TeamViewer Review (A Free Remote Access Tool). How to activate TeamViewer Remote Screen Black feature via computers & Contact lists? Step 1: Open “TeamViewer” application in your computer and select “Computers & Contacts” in left pane. After connecting via TeamViewer to another Mac, the screen. 2 shows black screen on remote hosts">TeamViewer 14. 5K subscribers Subscribe 19K views 3 years ago Are you stuck with a blank screen whenever you try to remote into your mac or pc? This. I use TeamViewer to connect from a MacOS Monterey to a Windows 11. Desktop is all grey (can't see windows) when connecting to Mac OS X 10. Click Download TeamViewer. Any other suggestions? Reply Ad. Spice (1) flag Report Was this post helpful? thumb_up thumb_down lock. You must allow the KaseyaRemoteControlHost, and ensure it's checked on both areas. Safe Boot will perform precise diagnostics to ensure your Mac is up and running, in some cases (hope yours is one of them!). To fix gray screen problem on your Mac, try resetting your NVRAM and PRAM to their default settings. most windows laptops, especially the older ones, have much dimmer screens. Power on the Mac by pushing 'Command' and 'R' keys together. 2: Disconnect your Charger [Unplugg charging port], Put one finger on Trackpad center areas, and at the same time Press and hold the power button of MacBook. I have already attempted they other fix suggested including going into privacy setting on my Mac and then accessibility, screen recording and full disk access and ensuring team viewer is added to the list and ticked. How to Fix a Mac That Stalls on a Gray Screen at …. Next, install TeamViewer on your Mac. Teamviewer Into Mac Gray Screen. Turn screen recording on or off for each app in the list. Disconnect External Peripherals This method works on different models or types of Mac computers, like MacBook, iMac, etc. Teamviewer Download Mac Teamviewer Into Mac Gray Screen Windows Jul 03, 2017 3 Free Ways to Remotely Connect to Your Mac’s Desktop Chris Hoffman @chrisbhoffman Updated July 3, 2017, 4:19pm EDT Apple sells Apple Remote Desktop on the Mac App Store for $80, but you don’t have to spend any money to remotely connect to your Mac. If the camera is greyed out, then proceed to the next solution. 1: Charge your MacBook At least 1 Hour. Eliminating Macbook pro grey screen issue can be possible by reinstalling the Mac OS X. When logs are enabled, TeamViewer creates a. How to Fix Grey Screen at Startup on Mac?. Teamviewer Download Mac Teamviewer Into Mac Gray Screen Windows Jul 03, 2017 3 Free Ways to Remotely Connect to Your Mac’s Desktop Chris Hoffman @chrisbhoffman Updated July 3, 2017, 4:19pm EDT Apple sells Apple Remote Desktop on the Mac App Store for $80, but you don’t have to spend any money to remotely connect to your Mac. How to use TeamViewer 2020 (Remote control for PC or Mac. If you select a window, it will only share that window, and to your viewers the rest of the screen will be grayed out (By this, I mean that they can't see the rest of the screen, it is just gray). Utilize Safe Boot to Fix Gray Screen. You can run this program on Mac OS X 10. Category: FAQ - TeamViewer Author: Mike Lombardi. Basically a desert of grey with a white bar on top and some black text. com on both the Mac and the other device, regardless of its operating system. TeamViewer on MacBook Air M1 Big Sur 11. Step 2: Select the device and then click on “TeamViewer Menu” or “Grey Gear” and select “Properties” Mac Gray East Hartford. It says lease tell him/her to activate it (extras -> Options -> Security). Screen Sharing in Messages greyed out for…. This error indicates a malfunction of the video card and graphics processor. You have to shut down your Mac using the power button. At the linked webpage, click the Trust button. Click the small + button as showing in the screen shot below. 2023] Top 6 Ways to Fix Grey Screen On Mac. We discussed how to use them properly in this previous blog post. 15 Catalina and earlier Mac operating systems Learn about how to recover lost data from unbootable Macs. Press and hold the power button for about 10 seconds, until you see the startup options window, which includes a gear icon labeled Options. After you’ve completed the download, TeamViewer is ready to be installed. When it comes to options for establishing a Mac remote desktop connection, Mac users have two choices: using Apple software or third party software, such as TeamViewer. Depending on your Mac model, the screen may be gray, black, or very dark. TeamViewer is a free remote access program filled with features you don't normally find in similar products. If you never see the startup options window, release the power button, then repeat step 1. A pop-up window named 'Mac OS X Utilities' appears. How to share one window with TeamViewer 12. 3 Download Screen sharing is caring 1/3 Access other devices through this convenient app faster and more comfortably than any other screen sharing methods. Two steps: Download TeamviewerQS for a Mac from this link and install it Make Teamviewer accessible in System Preferences > Security > Privacy, Unlock access then select Teamviewer. You can find them in the TeamViewer Management Console: Home > Design & Deploy > Policies > Add policy. Open the TeamViewer app Click Help > Check system access. 15 (Catalina) is only compatible with TeamViewer versions 14. When I removed the screen saver the problem was gone. Desktop is all grey (can't see windows) when connecting to Mac OS X 10. Teamviewer Mac Grey Screen Issues Instantly join a meeting hosted online via Teamviewer software Teamviewer Mac Grey Screen What's new in this version: TeamViewer QuickJoin 15. How to Fix a Mac That Stalls on a Gray Screen at Startup. 4445 New features: - Control TeamViewer Pilot usage and access rights throughout your organization using rules you configure within the Management Console. The Mac is stuck on grey, white or black screen Support OS: macOS 10. If you were working as usual, and after connecting via TeamViewer on Mac, a gray screen without shortcuts appeared, this is an alarm signal. Teamviewer Mac Grey Screen Download What's new in this version: Uninstall TeamViewer Windows uninstall instructions If, at anytime, you decide you do not want any of the software or offers that you have downloaded during this process, you can easily uninstall them via Windows’ “Add/Remove Programs” using the following instructions. You can choose to also delete configuration files if you want. Browse to the TeamViewer for Mac webpage and click the button to Download TeamViewer. teamviewer is giving mainly a grey screen and not showing the remote computer's desktop remote-desktop Share Improve this question Follow asked Feb 8, 2022 at 22:16 barlop 416 1 6 17 Add a comment 1 Answer Sorted by: 1 When installing Teamviewer on the latest Mac OSX it mentions about certain permissions like "screen recorder" and "accessibility". We are there for you in more than 30 languages, Monday through Friday, 8 am to 6 pm. The gray screen problem occurs after a Mac is started or restarted. teamviewer is giving mainly a grey screen and not showing the …. Tap the 'Reinstall Mac OS X' button and you are done!. 1) Go to System Preferences, then Security & Privacy, then Privacy, then Screen Recording, Full Disk Access, and Accessibility. Reply Helpful (2) of 1 Screen Sharing in Messages greyed out for some users Welcome to Apple Support Community A forum where Apple customers help each other with their products. Power on the Mac by pushing 'Command' and 'R' keys together.